RICA is the “Regulation of Interception of Communications and Provision of Communication-Related Information Act.” The customer registration section of the RICA, as set out by the South African Government requires all telecommunication users to register their personal details with their Telecommunication Service Providers by 31 December 2010.
RICA registration by this date will ensure no interruption of your services
RICA registration is a legislative requirement from the South African Government;
All users of Vox Telepreneur Voice products namely:
Vox ADSL phone, Vox Supafone, Vox PBX and Vox Alpha ADSL products are required to comply with this new law.
This new legislation aims to help law enforcement agencies to track criminals using Telecommunication services for illegal activities, thereby contributing to making South Africa safer for everyone.
All your information will be kept confidential in a secure database and cannot be used for any purpose other than the purposes allowed under the RICA Act.
All current and new customers with any of the telecommunication services outlined above must register before 31 December 2010 to ensure uninterrupted service.
The account holder, which in our case refers to the registered customer, is required to submit the relevant documentation as set out below. Business / SME / Corporate: The business is required to nominate a representative – This must be the personal details of the person already nominated as the key contact person during your original registration process with Vox Telepreneur.
In order to be RICA compliant we need you to FAX or E-MAIL us copies of the following documentation:
1. Copy of ID or Passport:
- Green barcoded ID document
- Temporary ID certificate, or
- Passport
2. Proof of your residential address:
- Any document that includes your name and residential address such as a bank statement, municipal rates, cell phone or retail account (not older than three (3) months), existing lease, rental or credit agreement, insurance policy, current TV or motor vehicle license.
- If you live in an informal settlement you can provide a letter and/or affidavit from a school, church or retail store where you receive your post (this letter must be on an official letterhead or have the stamp of the school, church or retail store).
PLEASE TYPE/WRITE YOUR VOX TELEPRENEUR MEMBER NUMBER CLEARLY ON BOTH YOUR DOCUMENTS AND SUBMIT THEM TO:
Fax to: 087 805 3179
E-mail to: [email protected]
If you are not sure of your membership number please call us on 087 805 9111