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FREE PHONE BILL

How to MIGRATE from my Vox ADSL Phone to Vox SupaFone

23/5/2010

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This migration offer is for customers with existing Vox ADSL phone/s who want to RETAIN their 087 Numbers - but swap their “old” phones for the new Vox Supafone.
The cost to migrate is R90
When we deliver your Supafone we will collect your ADSL phone – which means...

  • All the handsets (they won’t work with the New Supafone)
  • The router is optional – you can KEEP it for R24 p/m or RETURN it to us.
    (NB if you want to return the Vox ADSL Router you will need to have your own Router)
About the Supafone
We have 15 000 of the Vox ADSL phones in the market, but in line with our policy of constant innovation and research we have selected the Siemens - Gigaset Unit as our new generation phone. We have rebranded it as the Supafone with Siemens Germany, and have adapted it for our DSL network.
Gigaset are the world leaders in DECT (Digitally Enhanced Cordless Telephones) and the take up of this new product by the market is testament to the quality of the product and the service levels that the end user enjoys.

What about the billing

There is a different billing model for the Vox Supafone:

The Vox ADSL phone cost R49 per month and all usage was billed in arrears.
The Vox Supafone has a lower monthly rental but we do charge a pre-paid minimum Talk Time

You have a choice of 2 options:
Package 225
This includes the Vox Supafone handset and a base station plus R200 worth of talk time p/m
Package 500
This includes the Vox Supafone handset and a base station plus R500 worth of talk time p/m

All calls are at our normal rates and any amounts over bundled talk time will be billed in arrears.
How do I migrate?
The Supafone Migration process is a simple online process:

  • Click on the MIGRATION banner on the web site
  • LOGIN with your Member No. and Password
This will take you into the “Supafone Migration Wizard”

Click here for HOWTO document on the Migration process

Webinars

We will be running Webinars in which we will discuss all the aspects of the Migration process.
Tuesday 18th May: 6.00 – 6.30 p.m. – Register for Webinar
Wednesday 19th May: – 6.00 – 6.30 p.m. – Register for Webinar
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